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Writer's pictureSpencer Capron

How to add a user to google business profile

Google Business Profile is a powerful tool for a small business. It enhances online visibility and boosts local SEO.


But managing it can be a challenge, especially when you need to delegate tasks. One solution is to add users to your profile.


This guide will simplify the process. It provides a step-by-step walkthrough on how to add a user to your Google Business Profile.


Whether you're adding a manager or a site manager, this guide will help. The design makes the process straightforward and easy to understand.


Google Business Profile of Capron Media

Understanding User Roles in Google Business Profile

In Google Business Profile, roles help manage permissions and access. Each role has different levels of control and responsibility. You can find each of these in the Google Business Profile settings.


The three main roles are:

  • Owner: Full control, including adding or removing users. There is only one primary owner.

  • Manager Access: Can edit details and respond to reviews but can't manage roles.

  • Site Manager: Limited access, mostly focused on managing locations.

Choosing the right role is crucial. It ensures proper management and maintains security. By assigning appropriate roles, you can delegate tasks effectively.


How to add a user to google business profile

Let's get into it. This will only take a few seconds.


Step 1: Sign In to Your Google Business Profile

To start, access your Google Business Profile by signing in. Use the Google account associated with your business.


Make sure your login details are correct. Once logged in, you'll be able to manage your business profile. This step is essential to proceed with adding new users.


Step 2: Navigate to the "Users" Section

Once you’re in your Google Business Profile, look for the menu option on the left. Locate and click on "Users."


This will direct you to the section where you can manage and add users. Here, you’ll be able to see all users currently associated with your profile.


Step 3: Invite New Users

To add a new user, find the icon that looks like a person with a plus sign. This button allows you to start the invitation process.


Click this icon, and a window will prompt you to enter the new user's email address. Make sure you enter the correct address for seamless communication.


Double-check the email before proceeding. After entering the email, you can move on to selecting the appropriate role for the new user.


How to add a user to google business profile with their email address.

Step 4: Select the User's Role

Once you've entered the email address, you'll see a dropdown menu listing user roles. Choose from Owner, Manager, or Site Manager based on the responsibilities you want to delegate.


Selecting the right role is crucial for maintaining control and security over your profile. Consider the user's expertise and the level of access they need when making this decision.


Step 5: Send the Invitation

After selecting the user's role, click the "Invite" button to proceed. This action sends an email to the new user, requesting their acceptance.


Check for any error messages to ensure you successfully send the invitation. The new user must accept the invite to access the profile.


Confirming the New User

To verify the user addition, go back to the "Users" section. You should see the new user's name listed.


Check that their status shows as "Pending" until they accept the invitation. This confirms that someone sent the invitation successfully.


Best Practices for Managing Users

Managing users on your Google Business Profile is crucial for security and effectiveness. Regular audits of user roles ensure only the right people have access.


Audit user roles frequently. This prevents unauthorized access and maintains profile security. It also keeps track of changes and updates.


Adjust roles as your business needs change. This flexibility allows for improved management and delegation.


Consider these best practices:

  • Conduct regular audits of user access.

  • Assign roles that match user responsibilities.

  • Update roles promptly as team dynamics shift.

Applying these practices enhances the security and functionality of your profile.


Troubleshooting Common Issues

Adding users to your Google Business Profile might face challenges. Sometimes, email invitations don't arrive. Ensure the email address is correct and check the spam folder.

If roles aren't updating, refresh your browser. Clear cookies if necessary. Persistent issues might require contacting Google support for further assistance.


Conclusion: Maximizing Your Google Business Profile

Effectively managing users in your Google Business Profile boosts your business's online presence. Apply these strategies consistently for best results.

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